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How to configure my FTP client program to upload my site?

This is quite simple. Here is the information necessary to configure your FTP program:

hostname: ftp.your_dns_name

username: your_all2all_username

password: your_all2all_password

directory: leave empty or set to public

Then connect!

You need to put the files of your site into the directory public/. Please read also this related FAQ entry.